This incident has been resolved.
Timeline
16:55 UTC / 11:55 CDT
The root cause has been identified as a flood of malformed requests into load balancers. We are investing measures to help prevent similar issues in the future.
If you have any questions, feel free to contact support at help@gigalixir.com.
14:11 UTC / 09:11 CDT
At this time we show everything is operational and we are continuing to monitor the situation. Please report back if you are still having any issues. Contact us at help@gigalixir.com if you have any questions.
13:57 UTC / 08:57 CDT
We are experiencing delayed packet delivery and increased packet loss in the us-central1 region. At this time we are investigating the issue and will provide updates as we have them.